Like other reviewers, these products, despite following the instructions to a T and spending upwards of 15 minutes rinsing the product out of my hair, has left my hair dry, extremely damaged, covered in split ends and when fully dried, my roots for about 3-4 inches are clumped up and full of grease. I've got normal 3C natural hair, completely virgin and undyed. The shampoo immediately upon contact with my hair made it brittle and extremely difficult to get a wide tooth comb or my fingers through. When it dried, because of the trauma trying to detangle, my hair became incredibly frizzy and damaged at rhe ends and lengths and the roots remained greasy and clumpy. I went on their website and saw other people had had the same issue so since August 28th 2022 until this week I maintained using these products thinking my hair, per their advice, was "balancing itself out" and "getting used to cream based cleansers" despite using cream based cleansers before and not having this issue. My hair has gotten worse and worse and I emailed Boucleme over a week ago begging for help and they've ignored my email. I'm now looking into hair dressers specialising in curly hair to see how much of my hair is salvageable and how much will need to be cut off. I'm devastated and wouldn't recommend these products to anyone. I should've listened to other reviewers but thought I'd give them the benefit of the doubt and I wish I hadn't