Not too runny, a sort of lotion consistency with a sheen to it. Smells horrible in the bottle but no real scent in the hair. Doesn’t lather much but leaves no residue on the hair after washing. For me (gold blonde warm toned highlights) it moisturised my hair pretty well. Probably won’t do much for brassy yellow tones or overly processed/ fully bleached hair.

Bought this because I love the brand usually, despite bad reviews. Honestly the worst shampoo I’ve used, doesn’t wash out and leaves thick sticky residue. Unusable 

I dislike this shampoo so much I have to leave a review. The product creates so little foam/lather, that it is virtually impossible to actually wash my hair with it. I have to use twice the amount I would normally use, then rinse my hair and use twice the amount a second time, just to sort of get my scalp clean. Now, I’ve started adding another shampoo to the mix just to try to get a lather  going. I have even read the detailed instructions on the side of the bottle in case I accidentally bought the wrong thing and it’s a conditioner rather than a shampoo. It has the feel of a conditioner. Sadly not. The only good thing going for it is that I am using it four times as fast as I would use another shampoo, so it will be finished soon, and I bought it at a discounted price. It is the worst shampoo I have ever used. I have fine, shoulder length, colour treated dark hair, but a lot of hair per square inch.

This doesn't work for me.It is gentle and feels nice,but doesn't really clean, I do hair oiling and this is not enough to wash my hair.

It’s a good shampoo, just wished it smelt better