The item came reasonably promptly anthough the lid was a little loose and some of the shampoo had leaked out. The shampoo itself is great for my hair. My hair is quite thick anyway and it gives it just the right amount of lift and body. Not sure whether it would be strong enough for someone with really fine hair, but it does the job for me. Definitely think the packaging could be reduced.

this has to be the best shampoo for fine hair at a great price with a great quick delivery